Privacy Policy

1 Information We Collect

We only collect information that is necessary to fulfill our organizational mission and provide our services. The types of information we may collect include:

A. Website Visitors

• Non-personal identification information (browser type, device type, IP address, pages visited). This is collected via standard web analytics to help us improve our website.

B. Donors and Financial Supporters

• Name, email address, phone number, and physical address.
• Transaction details related to your donation (via bKash, Nagad, or bank transfer). Please note: VOSD does not store your mobile banking PINs or bank passwords.

C. Beneficiaries and Program Participants

• Demographic information (age, gender, location, socio-economic status).
• Sensitive data related to health, education, and livelihoods strictly for program implementation, monitoring, and impact assessment.

D. Volunteers and Employees

• CVs, professional qualifications, contact details, and background check information (where required for child protection and safeguarding).

2 How We Use Your Information

VOSD uses the information we collect for the following purposes:

• Program Delivery: To implement, monitor, and evaluate our development programs (Education, Health, WASH, Livelihoods, etc.).
• Communication: To send you updates, newsletters, impact reports, and donation receipts.
• Legal Compliance: To comply with government reporting requirements, particularly to the NGO Affairs Bureau and relevant regulatory authorities.
• Safety and Protection: To ensure the safeguarding of vulnerable groups, including children, in accordance with our Child Protection Policy.

3 Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your data only under the following circumstances:

• With Donors and Partners: Aggregated, anonymized beneficiary data may be shared with our international development partners and donors for reporting purposes. No personally identifiable information is shared without prior consent.
• With Government Authorities: As mandated by law, we may share information with the NGO Affairs Bureau and other government agencies for compliance and audit purposes.
• With Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

4 Data Security and Retention

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements mandated by the Government of Bangladesh.

5 Your Data Rights

Depending on your relationship with VOSD, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request the deletion of your data (subject to legal retention requirements).
• Opt-out of receiving future communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.

6 Cookies and Tracking Technologies

Our website may use "cookies" to enhance the user experience. A cookie is a small text file placed on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do, note that some parts of the website may not function properly.

7 Compliance with Child Protection

Given the nature of our work, VOSD strictly adheres to its Child Protection and Safeguarding Policy. Any data collected regarding children (under 18) is handled with the utmost confidentiality and is only collected with the consent of their parents or legal guardians, strictly for educational and welfare purposes.

8 Changes to This Privacy Policy

VOSD has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.